Hey Tara thanks for the feedback; to clarify a few things from talking to him: his income stream isn't currently established as he's just returning to the game, but given a month or two, it'll be right as rain. Plus, he's going to buy alliance/doctrine ships via PLEX if necessary.
As for bouncing around between groups, he's never bounced back to one - most of his departures align with whatever that group was essentially failscading (with the exception of the Goon thing), which was just boring.
He's pretty good at small gang skirmishes, which is a big portion of the content my corp enjoys, so that's definitely a plus in our book. Overall, I think you made some fair points, but calling the app a 'polished turd' is a little too far.